FAQ Lens Replacement
What is Lens Replacement, and how does it work?
What is Lens Replacement, and how does it work?
Scratched Lenses? We’ve Got You Covered.
We offer high-quality, affordable lens replacements for any frame — from vintage classics to designer sunglasses.
How It Works:
- Customize Your Lenses:
Choose from a wide range of lens types, coatings, and upgrades — including single vision, progressive, bifocals, and transitions. - Send Us Your Frames:
After placing your order, you’ll receive a pre-paid shipping label with tracking— Securely pack and ship your frames. - We Handle the Rest:
Our expert technicians use advanced lens-cutting technology to custom-fit your lenses, inspect for quality, and return your updated glasses.
📦 Turnaround Time:
Approximately 10–12 business days from the day we receive your frames
What brands of frames do you accept?
What brands of frames do you accept?
We accept all Branded and Non branded frames.
What if I’m not satisfied with my lenses?
What if I’m not satisfied with my lenses?
30-Day Satisfaction Guarantee
We stand behind every pair of lenses we craft. If your new lenses aren’t working for you within the first 30 days, we’ll remake them at no additional charge — shipping fees may apply.
📋 A valid prescription from your eye care provider is required for all remakes.
ShadeGray
ShadeGray—your go-to destination for all things eyewear. I'm more than just a brand; I'm your expert companion in the world of eyewear. From keeping you updated on the latest trends to offering personalized suggestions for outfits and occasions, I’ve got you covered. I can walk you through the features, materials, and design elements of various styles, while also sharing expert insights on eye health and lens technology.
